How to Plan a Content Model That Still Works in Three Years
A practical guide to planning content types, fields, relationships, and taxonomy so a CMS holds…
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IT consulting & custom development
We manage your IT,
We manage your IT,
so you can manage
your business.
Arch CRM Solutions is a New Jersey consultancy for teams who need Salesforce and WordPress to work as one system. We advise, build, and stay on after launch.
180+
Projects delivered
24/7
Retainer support option
NJ
Based in Washington, NJ
Response in 1 business day
Named consultant, no call centre
MVPs live in 4–6 weeks
Fully functional, not a clickable mock
Discovery-first methodology
Audit, then a written stage plan
Fixed scope, fixed stage price
No invoice you have not seen coming
Platforms
Salesforce
WordPress
WooCommerce
HubSpot
React
Laravel
GA4
Zapier
Salesforce
WordPress
WooCommerce
HubSpot
React
Laravel
GA4
Zapier
Services
Six practices, one delivery team
Most engagements start in one column and end up touching two or three. That is why we keep them under one roof.
Salesforce
Implementation, cleanup, and the automations your team keeps asking for.
- Sales and Service Cloud setup
- Flows, validation, and data hygiene
- Migrations off spreadsheets and legacy CRMs
WordPress
Custom themes and blocks built to be edited by the people who own the content.
- Block-based custom themes
- Plugin and integration work
- Performance, security, and maintenance
Web Development
Applications and integrations for the parts of the business no product covers.
- APIs and middleware
- Portals and client dashboards
- CRM-to-site data flow
CMS
Content models that hold up as the team and the catalogue grow.
- Structured content architecture
- Editorial workflow and roles
- Migrations with redirects intact
SEO
Technical and on-page work, measured against the queries that convert.
- Technical audits and fixes
- Information architecture
- Content briefs and internal linking
Digital Marketing
Campaigns wired back into the CRM so you can see what actually closed.
- Paid search and social
- Email and lifecycle automation
- Attribution and reporting
Simplifying IT for a complex world.
You get the same people from the first call through the last deployment. No handoff to a delivery pod you have never met.
One team, start to finish
The consultant who scopes your project writes the ticket and joins the launch call.
Written scope first
You approve a stage plan with fixed deliverables. Change requests get their own line.
Built to be handed over
Documentation, admin training, and a repository you own. No lock-in by obscurity.
We answer the phone
Named contacts, business-hours response, and a support agreement if you want one.
0
Years across CRM and web delivery
0+
Projects shipped for US businesses
0
Salesforce orgs configured or rescued
0%
Clients who stay past the first engagement
How we work
Four stages, scoped and priced before we start
01
Discover
A paid discovery week: systems audit, stakeholder interviews, and a written recommendation.
02
Design
Data model, interface, and integration map — reviewed before a line of code is written.
03
Build
Two-week increments with a working environment you can click through each Friday.
04
Support
Training, documentation, and an agreed response window after go-live.
Industries
Industries we have excelled in
Healthcare
Intake, referral tracking, and CRM work with access controls that survive an audit.
Financial services
Advisor pipelines, document trails, and reporting that reconciles.
Manufacturing
Quote-to-order flows, distributor portals, and product catalogues.
Nonprofit
Donor records, recurring giving, and campaign reporting on one platform.
Retail & e-commerce
WooCommerce builds, catalogue migrations, and lifecycle email.
Professional services
Proposal pipelines, client portals, and marketing sites that convert.
Success stories
Engagements, end to end
A content model the marketing team can actually use
Overview A professional services firm’s marketing team was publishing content through a CMS that fought them…
Organic entry pages tripled in six months
Learn moreOne donor record instead of four spreadsheets
Overview A nonprofit’s donor history had grown across four separate spreadsheets over several years — one…
Recurring donors up in the first campaign cycle
Learn moreQuote requests that land in Salesforce, not an inbox
Overview A manufacturing distributor came to us with a website that could take an order enquiry…
Quote response time cut from days to hours
Learn moreClients
What it is like to work with us
Engagement models
Three ways to start
Every engagement is quoted after the first call. These are the shapes it usually takes.
Discovery
Assessment
From $2,500
A fixed-scope audit of your CRM, site, and the flow between them.
- Systems and data audit
- Stakeholder interviews
- Written recommendation and estimate
- One review session
Project
Build
From $12,000
A scoped implementation delivered in two-week increments.
- Stage plan with fixed deliverables
- Weekly working environment
- Admin training and documentation
- 30 days of post-launch fixes
Retainer
Partner
From $1,800 / mo
An ongoing block of hours for maintenance, iteration, and support.
- Named consultant and response window
- Monthly roadmap review
- Maintenance, patches, and monitoring
- Rolls over unused hours one month
Insights
Notes from the practice
Proposal Pipelines That Don’t Die in Someone’s Inbox
Why proposals stall between "sent" and "signed" at professional services firms, and how ownership, status…
Learn moreInheriting a Website or Salesforce Org You Didn’t Build: A No-Blame Audit
A calm, structured way to assess an inherited website or Salesforce org — documentation, access,…
Learn moreQuestions
Before you call
If something here is not covered, ask on the call. We answer scoping questions before any paperwork.
With a call, then a paid discovery week. Discovery ends in a written recommendation and a stage plan you can take to anyone — including another firm.
Often. We can lead, support, or train. If you have internal capacity we would rather build it up than replace it.
Yes. We start with an audit so both sides know what condition the codebase and data are in before committing to a scope.
Discovery is one to two weeks. Most builds run six to twelve weeks depending on integration count and content volume.
You do. Repositories, hosting, domains, and platform licenses stay in your name from day one.
Yes — a monthly retainer with a named consultant, an agreed response window, and a roadmap review.
Partner with us for comprehensive IT support.
Tell us what is not working. We will tell you whether we are the right team for it — and what it would take.
Thank you — we have it.
We reply within one business day. For anything urgent, call 551 245 0000.